Refund policy
Custom Products
All items are made to order and printed specifically for you. Because of this, we cannot accept returns or exchanges for reasons such as "change of mind," wrong size ordered, or preference differences.
Damaged / Defective Orders
If your order arrives damaged, misprinted, or with a manufacturing defect, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement at no extra cost.
Incorrect Address
Please double-check your shipping details before placing an order. We cannot provide free replacements or refunds if an incorrect address was provided.
Order Cancellations
Since production begins shortly after an order is placed, we cannot guarantee cancellations once an order is submitted. If you need to make changes, contact us as soon as possible and we'll do our best.
Returns
Because all items are custom-printed, we do not accept returns unless the product is defective or damaged. Please contact us first before attempting to return anything, as unauthorized returns will not be accepted.